Refund Policy

Return & Refund Policy

At Midwest Alchemy, we want you to be completely satisfied with your purchase. Please review our return and refund policy below.

Returns

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

How to Initiate a Return

To start a return, please contact our customer service team with your order number and reason for return. We will provide you with return shipping instructions.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos of the item. We will arrange for a replacement or full refund, including return shipping costs.

Questions?

If you have any questions about our refund policy, please contact our customer service team.